So today like most, I was in the field by 6 AM doing trainings for my companies accounts. In the short of it and in conclusion i am learning more and more that if I can offer a fuller package of training tools for my customers along the lines of a training manual geared toward their specifcs the life would be so much easier. So now the goal is to compile information in a standartd useable form. This form should also be pretty adaptable to an erray of different businesses...any one got some pointers for me. In a nutshell I need to compile a retail manual for operations at our cafe for startes. Our cafe is a all glass corner by Pike Place Market in Seattle. Please recommend books, papers you may have published or come across etc.
cheers
cheers



